Not completely happy with your purchase? No worries, we're here to help! Just drop us an email at support@biomed-pro.com and we'll happily assist you further. You're welcome to receive a refund from us within 30 days. For more details, kindly check out our Refund Policy.

Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.


Refund Policy

We have a 30-day refund policy, which means you have 30 days after receiving your item to request a return.

To start a refund, please contact us at support@biomed-pro.com


We will notify you once we’ve received your email, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too.
If more than 15 business days have passed since we’ve approved your return, please contact us at support@biomed-pro.com