FAQ

Yes, our toothpastes and mouthwashes are Vegan / Vegetarian-friendly. Also, the wax that we use for our dental flosses is Vegan-certified.

Absolutely, our Biomed products consist of at least 97% natural origin ingredients. Moreover, all our Biomed toothpastes and mouthwashes are natural certified by Belgian certification body Biorius.

No way! We are deeply committed to manufacturing innovative, high-quality products that adhere to international quality standards without resorting to animal testing. We prioritize environmental responsibility and consistently explore alternative methods for product testing. Our products undergo rigorous scientific in vitro (outside a living organism) testing, conducted independently by reputable laboratories and recognized research organizations.

Our toothpastes, mouthwashes and dental flosses are suitable for the entire family, including children aged 6 and above, as well as adults.

Yes, all our products are generally suitable for use with braces and ortho constructions. However, we recommend consulting your dentist for any specific recommendations tailored to your unique dental needs.

Our products do not contain ethyl alcohol. The benzyl alcohol we use is a preservative that is allowed in cosmetic products.

Most of our toothpastes & mouthwashes are fluoride-free, but for those looking for added cavity protection, we now offer fluoride versions of our two best-selling toothpastes—Natural Whitening and Triple Whitening.

Our products are completely free from SLES (Sodium Laureth Sulfate).

Yes, our products are entirely free from PEG (Polyethylene Glycol).

None of our products contain any saccharin.

Yes, all ourtoothpastes & mouthwashes are completely free from gluten.

Yes, our toothbrushes are proudly BPA (Bisphenol)-free.

Biomed toothpastes & mouthwashes are EU made by STS Holding Group LTD in Gabrovo, Bulgaria.

Biomed dental flosses are EU made by ProfiMed Srl in Brugherio, Italy.

Biomed toothbrushes are manufactured by Yangzhou Jinxia Plastic Products & Rubber Co. LTD in Yangzhou City, Jiangsu Province, China.

Trademark BIOMED is owned by SkyLab AG, Switzerland and used by STS Holding Group LTD under authorization.

Just drop us an email at support@biomed-pro.com as soon as you can, and we'll do our best to make any changes before your order ships.

Most orders start processing right after you complete your purchase. Once your order is on its way, we'll email you. Shipping usually takes 2-3 business days after processing. If your package doesn't arrive within that time, just reach out to us at support@biomed-pro.com

Once your order has been processed, you should receive an email with your Royal Mail tracking information.

We want to make sure your delivery gets to you safely. If you need to change your address, contact us with your order number and the new address at support@biomed-pro.com as soon as possible. We'll do our best to update it before your order ships.

Not completely happy with your purchase? No worries, we're here to help! Just drop us an email at support@biomed-pro.com and we'll happily assist you further. You're welcome to receive a refund from us within 30 days. For more details, kindly check out our Refund Policy.

We accept Mastercard, Visa credit and debit cards, American Express, Maestro, Discover, Diners Club, Apple Pay, Google Pay, Shop Pay, and UnionPay. If for any reason we can't process your order, we'll refund you to the same card within five working days.

Antibacterial agents, provide an anti-inflammatory effect.

A preservative.

An enzyme from pineapple that breaks down the proteins in dental plaque, promoting its removal and ensuring a high cleansing effect.

Reduces acid erosion of enamel and promotes its remineralization.

Thickening agent

A soft abrasive and polishing material of natural origin, specially processed for high surface activity. It can adsorb gases, alkaloids, toxins, and more.

Remove dental plaque and absorb bacteria that cause bad breath. Whiten the enamel, eliminate odors.

Adds a unique spicy flavour, helps to soothe the gums.

Functions as a pH-regulator.

Component of Aroma.

Fight bacteria, provide fresh breath.

Helps to remove dental plaque and cleans the enamel.

Natural aroma agent with antimicrobial properities, freshens breath and reduce bacteria

Possesses remineralizing ability and acts as a gentle abrasive, allowing for plaque removal without enamel damage.

Strengthens enamel, protects against tooth decay

Powerful antioxidant & anti-inflammatory agent, helps to soothe the gums

Powerful antioxidants & antibacterial agents with anti-inflammatory properties.

Enhance cleansing and dental plaque removal, rich in potassium, calcium, magnesium, iodine.

A base component.

Acts as a filler, smoothing small pits and fissures on enamel, resulting in a shinier, smoother surface that is more resistant to plaque and staining. It also has a powerful remineralizing effect.

Antioxidant that promotes gum health.

When combined with calcium-containing agents, it significantly reduces dental hypersensitivity, resulting in reduced tooth sensitivity.

A base component.

Humectant and sweetener, helps to maintain texture and provides a non-cariogenic sweet taste

Provides a cooling effect and a long-lasting feeling of freshness.

Strengthens and restores tooth enamel.

An enzyme from papaya that breaks down the proteins in dental plaque, promoting its removal and ensuring a high cleansing effect.

Absorbent, supports gums health.

Antiseptic & soothing agents, promote healing and soothe oral tissues.

A preservative.

Antibacterial agent, protects against tooth decay.

Rounded silica is a gentle abrasive that helps remove surface stains and dental plaque without damaging tooth enamel.

Serves as a soft whitening agent.

Functions as a thickening agent.

A base component and surfactant.

Functions as a pH-regulator.

A natural low-calorie and non-cariogenic sweetener with antibacterial and anti-inflammatory properties. It also acts as an antioxidant.

Acts as a chelate.

Thickening agent, texture enhancer

Promotes tooth remineralization and serves as a non-cariogenic sweetener.

Exhibits antibacterial and anti-inflammatory properties.

Can eliminate bad breath and has antibacterial properties due to its zinc ion content.